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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Lindsey

Jessica Lindsey

March 19, 2025

5  out of  5
rating by Jessica Lindsey
"Gaby was so helpful explaining our homeowners, auto and getting us a life policy. It is reassuring to understand our coverages. Even better experience when she was so patient and kind."
We responded:
"Thank you, Jessica, for sharing your experience. It's wonderful to hear that Gaby was able to assist you with your homeowners, auto, and life policies. Understanding your coverage is so important, and we're glad Gaby's patience and kindness made the process even better for you. Your feedback is greatly appreciated."
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Allen Sanders

March 10, 2025

5  out of  5
rating by Allen Sanders
"Alex did an awesome job with his quick response in meeting my insurance needs."
We responded:
"Thank you, Allen, for sharing your positive experience with us. It's great to hear that Alex was able to quickly meet your insurance needs. We appreciate your feedback and your perfect rating. Your satisfaction is important to us, and we're glad to have been able to assist you."
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Savannah Crum

March 5, 2025

5  out of  5
rating by Savannah Crum
"Chad from State Farm was an absolute lifesaver! Super helpful, patient, and made getting my car insurance so easy. 10/10 recommend—ask for Chad!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
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Rickey M

February 27, 2025

5  out of  5
rating by Rickey M
"Great customer service by Alex"
We responded:
"Thank you, Rickey, for your wonderful feedback! We're delighted to hear that Alex provided you with great customer service. Your satisfaction is our top priority, and it's always rewarding to know we're meeting your expectations. If there's anything else we can assist you with, please let us know."
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Anthony Abernathy

February 22, 2025

5  out of  5
rating by Anthony Abernathy
"Chad was very nice and friendly. And he answered all my questions. He also gave me a policy that works for me. 😊"
We responded:
"Thank you, Anthony, for sharing your experience with us. It's wonderful to hear that Chad was able to assist you with friendliness and clarity, ensuring you received a policy that suits your needs. Your feedback is greatly appreciated and will be shared with Chad and the team. We're here to help whenever you need us."
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Mike Custer

February 21, 2025

5  out of  5
rating by Mike Custer
"Gaby helped me understand my insurance bill. Helped me get my paycheck protection in order."
We responded:
"Thank you, Mike, for sharing your positive experience with us. It's great to hear that Gaby was able to assist you with understanding your insurance bill and getting your paycheck protection in order. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad we could help. If you have any more questions or need further assistance, feel free to reach out."
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Leland Lindsey

February 21, 2025

5  out of  5
rating by Leland Lindsey
"Can’t thank Gaby enough for her better understanding of my bill, also helping bundle my policies and getting a mortgage protection policy that is paying for itself by the discounts from having my auto and home bundled. Super grateful for her knowledge!"
We responded:
"Thank you for sharing your experience, Leland. It's wonderful to hear how Gaby was able to assist you with understanding your bill and bundling your policies effectively. We're glad to know that the mortgage protection policy is working well for you and that you're benefiting from the discounts. Your feedback is greatly appreciated, and we're grateful for your trust in our team."
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Koby Kerstetter

February 20, 2025

5  out of  5
rating by Koby Kerstetter
"Alya was very helpful in explaining my bill. Glad I called her for help. I've always had great service with you guys."
We responded:
"Thank you, Koby, for sharing your positive experience with Alya. It's wonderful to hear that she was able to assist you effectively with your bill. We're committed to providing great service, and your feedback is greatly appreciated."
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DOLLETTA ABER

February 18, 2025

5  out of  5
rating by DOLLETTA ABER
"Crystal was very helpful and knowledgeable about my inquiries. I also appreciate her patience! Great job!!"
We responded:
"Thank you for sharing your positive experience with Crystal. It's wonderful to hear that she was able to assist you with your inquiries and that her patience made a difference. Your feedback is greatly appreciated and will be shared with Crystal and the team. We're delighted to have met your expectations."
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Jay Shumate

February 17, 2025

5  out of  5
rating by Jay Shumate
"Crystal has been awesome in reviewing my policies from a competitor and I am now saving over $1,500 annually and have a full relationship with Brian Hoy State Farm. Crystal's communication and attention is extremely appreciated. Thank you!"
We responded:
"Thank you, Jay, for sharing your experience with us. It's wonderful to hear how Crystal's efforts have made such a positive impact on your insurance needs. We're delighted that you're saving significantly and have chosen to build a relationship with us. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
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Chris Rydzewski

February 12, 2025

5  out of  5
rating by Chris Rydzewski
"They helped me get a much lower rate than most car insurances 10/10"
We responded:
"Thank you, Chris, for sharing your experience! It's wonderful to hear that we could help you secure a lower rate for your car insurance. Your feedback is greatly appreciated, and we're glad to know you are satisfied with our service. If you have any further questions or need assistance, feel free to reach out."
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Shelby “\ʕ •ᴥ•ʔ/”

January 28, 2025

5  out of  5
rating by Shelby “\ʕ •ᴥ•ʔ/”
"Amazing help from them. 10/10 would go again"
We responded:
"Thank you for the wonderful feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Kim Kress

Kim Kress

January 24, 2025

5  out of  5
rating by Kim Kress
"Upon my husband’s retirement, we did a complete review of all insurance; home, auto, boat, and golf cart. Alex met us at his office on a very cold, snowy day. Our review was thorough, and the quote was great! We will save almost $1,000 a year! Alex is professional, friendly, and helpful. We look forward to working with him."
We responded:
"Hi Kim, Thank you so much for your wonderful review! I'm thrilled to hear that Alex was able to assist you and your husband with your insurance needs and help you save significantly. It's great to know that you found the experience professional and friendly. We look forward to continuing to work with you both. Best regards, Brian"
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Jill Lane

January 16, 2025

5  out of  5
rating by Jill Lane
"I worked with Chad to get my policy started. He was enjoyable to talk to and answered all of my questions and concerns. I’m certain this is the beginning of a long and happy relationship with the Hoy Agency! Thank you so much Chad!"
We responded:
"Jill, Thank you for the great feedback for Chad. It is a pleasure to assist you with all your Insurance needs. "
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Cheryl DeGeorge

January 7, 2025

5  out of  5
rating by Cheryl DeGeorge
"I talked several days before with Chad he quoted me a beautiful price for full coverage auto insurance and an aneven better price for renters! When Icalled into actually purchase said insurances for a slight increase they made it even better and it was a very easy and friendly experience. Got a follow up call from Chad a few days later and hope to be working with him more in the next year! I’m very happy I switched to State Farm!"
We responded:
"Thank you, Cheryl, for sharing your experience! It's fantastic to hear that Chad provided you with a great quote and made the process smooth and friendly. We're delighted that you're happy with your decision to switch to State Farm and look forward to assisting you in the future."
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Colleen Kemp

December 27, 2024

5  out of  5
rating by Colleen Kemp
"I am very pleased with the service I received from Chad Furbay. He spent time explaining my options coming back to State Farm. He is very knowledgeable and patient. I did not feel pressured at all. I look forward to being a customer again. I will refer anyone that I know looking for their car insurance to Chad. I also added renters insurance and road side assistance. Thank you for having him on your team. Colleen Kemp"
We responded:
"Thank you so much for sharing your experience with Chad Furbay! It's wonderful to hear that you felt well-informed and comfortable with the options presented. Your decision to return to State Farm and add additional services like renters insurance and roadside assistance is greatly appreciated. Referrals mean a lot to us, and we're grateful for your support."
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N Tori Smith

December 19, 2024

5  out of  5
rating by N Tori Smith
"Crystal, treated me like family & made my day brighter as also towards my new journey."
We responded:
"Thank you, N Tori Smith, for sharing such a wonderful review! It's fantastic to hear that Crystal made you feel like family and brightened your day. We're delighted to be part of your new journey and look forward to continuing to support you!"
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J L

December 14, 2024

5  out of  5
rating by J L
"This staff is amazing and easy to work with thank you so much for your help with multiple thing.!!!!"
We responded:
"Thank you so much, J L! It's wonderful to hear that you found the staff amazing and easy to work with. We're always here to help with anything you need!"
Profile photo of Andrzej Puch

Andrzej Puch

July 30, 2024

5  out of  5
rating by Andrzej Puch
"Had a wonderful experience with “ Brian Hoy State Farm“ after my son’s accident. I recently signed up with Jonathan Marcinko and no later than 2 months after did my son get into a car accident. The companies response was quick, user friendly and hassle free . I always worry about when the time actually comes for an insurance company to actually cover the policy how easy or hassle free it will go and this went super well. I highly recommend Brian Hoy StateFarm and Jonathan Marcinko"
We responded:
"Thank you so much for sharing your positive experience! We're delighted to hear that Jonathan Marcinko and our team could assist you promptly and efficiently during such a stressful time. Your recommendation means a lot to us, and we're here to help whenever you need us!"
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Elizabeth Holland

February 24, 2024

5  out of  5
rating by Elizabeth Holland
"best company every love the people and very amazing and sweet."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Kaylee Williams

February 24, 2024

5  out of  5
rating by Kaylee Williams
"Brian Hoy is a great agent and he’s very good at convincing people!!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Timothy Thompson

February 20, 2024

5  out of  5
rating by Timothy Thompson
"Had them for 5 years now and they've always done right by me."
We responded:
"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."
Profile photo of Brigette Alesci

Brigette Alesci

February 16, 2024

5  out of  5
rating by Brigette Alesci
"I had the pleasure of speaking with Chad Furbay who couldn’t have been more helpful. The attention detail plus the coverage I received is absolutely top notch and will be referred to everyone I know…hands down. Not to mention. The incredible amount of money he saved me. If there were more stars…they’d get them."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
Profile photo of Kevin Minor

Kevin Minor

August 22, 2023

5  out of  5
rating by Kevin Minor
"Brian and his team set the standard in the insurance industry. The knowledge they have with any insurance product is above and beyond what you will find with any other company. I highly recommend reaching out to them."
We responded:
"Thank you for taking the time to share your experience and for your kind words recognizing our team's efforts to provide you with the customer care that you deserve, Kevin! It is always our pleasure to be able to assist you with any of your insurance questions or needs. We truly appreciate your recommending our services to others. It is a great compliment!"
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Mike Zimcosky

June 17, 2023

5  out of  5
rating by Mike Zimcosky
"Best agent in Ohio"
We responded:
"Thank you, Mike. We strive to give our customers the best!"