State Farm® Insurance Agent Brian Hoy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Clifford
May 16, 2025
5
out of
5
rating by Brandon Clifford
"Brian and Alex great! Alex did a great job helping us with all of our needs. Will definitely be referring them to friends and family."
We responded:
"Thank you, Brandon, for sharing your positive experience with us. It's wonderful to hear that Alex was able to assist you effectively. We truly appreciate your recommendation to friends and family. Your feedback means a lot to us, and we're glad to have been able to meet your needs."
Mary Rhodes
May 16, 2025
5
out of
5
rating by Mary Rhodes
"Chad from State Farm was extremely helpful when choosing an insurance provider for my home and vehicles! I was getting overwhelmed by the number of quote call backs and texted some with the coverage. I texted Chad to let him know what I was looking for and let him know that I did not want to talk on the phone anymore that day, he was patient, gracious, understanding and emailed me a quote immediately! I was impressed and grateful so I texted him to call me when he had time and we went over everything. If you are looking for a wonderful, patient insurance man for home and auto (and campers) give Chad Furbay a call with State Farm. You won't regret it!"
We responded:
"Thank you so much for sharing your experience with Chad. It's fantastic to hear how he was able to assist you with such patience and understanding, especially when you were feeling overwhelmed. Your recommendation means a lot, and we're glad Chad could provide the support you needed. Your feedback is greatly appreciated!"
Jordan Caraballo
May 13, 2025
1
out of
5
rating by Jordan Caraballo
"I’m writing this in hopes of resolving issues with State Farm before getting lawyers involved. We had an accidental flood caused by my special needs 5 year old. I immediately called my agent who was great, I told him I had no idea what to do he said no problem and texted me who to call for cleanup and repairs, I was told this is who State Farm likes to use locally this is who their office likes to work with, and was given phone number and names of who they work with. Seeing as they were my insurance company and the professionals I did what they said and got ahold of said company. They came in promptly and began the cleanup. We were told by all parties involved, both State Farm and the company doing the work that everything was covered under my policy to get the house back to where it was before the accident. From early on we had issues with State Farm paying the company to do the work which really stalled the process, eventually they would send out checks to keep the work going. Numerous times through the 6-7 months I brought up to the adjuster that the numbers didn’t match and that I was worried State Farm wasn’t going to pay enough to cover the work and each time I was told not to worry there was more money that the initial checks were just to get them started and everything was fine. The final bill was submitted to State Farm in December, and they sent a fraction of it and said that was all they were paying, they owe a substantial amount of money to the company they told me to hire to do the work, which that company was great no issues there, and now they say they won’t pay anymore. How can you tell a customer/client use these people it’s who we like to work with and then turn around and when the job is all done after telling your client everything is good even after your client raised concerns multiple times, now you won’t pay them. And then give your client the run around, the whole process everyone kept saying we’re here to help call if you need anything. Every time we would call expressing these concerns, we were given the runaround and told to call the 1-800 number. Mind you during this whole process we were staying with my parents because my special-needs son needed to stay in the area to catch his bus to his programs. We were told we were supposed to receive ALE for a rental and money for groceries and other things, according to our policy they would pay for a rental comparable to our house which in our area would be quite expensive we received a fraction of that and nothing else, which is besides the point at this juncture I would just like State Farm to pay the remaining balance of work done that under my policy is supposed to be covered to a company that they told me to go with. I have nothing against this State Farm location they were nice and the company that did the repairs were great. At the end of the day I just want them to do what they promised and pay the workers what they are owed they were good people and they did a job that State Farm said would be paid for and now they are not honoring that."
Skylar Thompson
May 9, 2025
5
out of
5
rating by Skylar Thompson
"Crystal was amazing covered everything I wanted and needed and then some for a very affordable price!"
We responded:
"Thank you, Skylar, for sharing your experience with Crystal. It's wonderful to hear that she was able to cover everything you needed at an affordable price. Your feedback is greatly appreciated and helps us continue to provide excellent service."
Cocoa Lakarrie
May 6, 2025
5
out of
5
rating by Cocoa Lakarrie
"Chad is a great insurance agent. He is very personable and knowledgeable. He made sure to be patient, thorough and meet every expectation I set to make sure I have the best insurance coverage for a great deal."
We responded:
"Thank you for sharing your experience with Chad. It's wonderful to hear that he was able to provide you with the personable and knowledgeable service you deserve. Ensuring that you have the best coverage while meeting your expectations is our top priority. We appreciate your feedback and your trust in us."
James Harris
May 2, 2025
5
out of
5
rating by James Harris
"Crystal was awesome!!!! The process was quick and painless."
We responded:
"Thank you, James, for sharing your experience! It's wonderful to hear that Crystal made the process quick and painless for you. Your feedback is greatly appreciated, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to let us know."
Devin Schafer
May 1, 2025
5
out of
5
rating by Devin Schafer
"Chad was very helpful and contacted me a few times when I reached out and kept missing the calls ! He super kind and knowledgeable about the insurance ! He also was personable we briefly discussed our children and the offer of setting up funding for if anything happened to us and the reassurance the children would be safe ! He was super informative about the services and discounts offered ! Couldn’t have asked for a more helpful and polite customer service representative ! 10/10 would definitely recommend his services as well as State Farm for having such a low price but multiple services offered !"
We responded:
"Thank you, Devin, for sharing your experience with Chad. It's wonderful to hear how helpful and knowledgeable he was during your interactions. We're glad he could provide you with the information and reassurance you needed, especially regarding your family's future. Your recommendation means a lot, and we're pleased to know that our services and pricing met your expectations. Your feedback is greatly appreciated."
Jaclyn Norcini
April 22, 2025
5
out of
5
rating by Jaclyn Norcini
"Taylor was great to work with. I appreciated her taking the time to help us through the switch for auto and home policies! Definitely would recommend."
We responded:
"Thank you for sharing your experience, Jaclyn. It's wonderful to hear that Taylor was able to assist you effectively with your auto and home policies. Your recommendation means a lot to us, and we're glad to have been able to help. If you need any further assistance, feel free to reach out."
Dale Yoho
April 17, 2025
5
out of
5
rating by Dale Yoho
"Had to have a vehicle towed and received the reimbursement check before I got the vehicle back that's great service"
We responded:
"Thank you for sharing your experience, Dale. It's wonderful to hear that the reimbursement process was swift and met your expectations. Providing efficient service is important to us, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
Caitlin Jennings
April 11, 2025
5
out of
5
rating by Caitlin Jennings
"Excellent service and great staff!"
We responded:
"Thank you, Caitlin, for your wonderful feedback! "
Brandon Giesey
April 10, 2025
5
out of
5
rating by Brandon Giesey
"Brain and his team offered professionalism and a dedication to fantastic customer service!"
We responded:
"Thank you, Brandon, for your wonderful feedback. It's great to hear that you appreciated the professionalism and dedication to customer service from our team. Your satisfaction is our priority, and we're glad to have met your expectations. We look forward to continuing to serve your insurance needs."
David “SuperDave” Allen
April 1, 2025
5
out of
5
rating by David “SuperDave” Allen
"Awesome Customer Service! Pleasant to work with! They got me a great deal!!"
We responded:
"Thank you, David, for sharing your experience! It's fantastic to hear that you found our customer service awesome and that we could secure a great deal for you. Your feedback means a lot to us, and we're glad to have been pleasant to work with. We look forward to continuing to meet your insurance needs!"
Maurquis Turner
March 28, 2025
5
out of
5
rating by Maurquis Turner
"OMG… When I say GOD sent Crystal to me, he did just that. I was looking all around for car insurance and ever company wanted to much… Crystal said nope we got you and she meant just that… I am so happy… She really made my day🌹💕🫶🏽"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Crystal was able to assist you in finding the right car insurance. Your happiness and satisfaction are our top priorities, and your kind words mean a lot to us. We're delighted to have been able to make your day a little brighter."
Jessica Lindsey
March 19, 2025
5
out of
5
rating by Jessica Lindsey
"Gaby was so helpful explaining our homeowners, auto and getting us a life policy. It is reassuring to understand our coverages. Even better experience when she was so patient and kind."
We responded:
"Thank you, Jessica, for sharing your experience. It's wonderful to hear that Gaby was able to assist you with your homeowners, auto, and life policies. Understanding your coverage is so important, and we're glad Gaby's patience and kindness made the process even better for you. Your feedback is greatly appreciated."
Allen Sanders
March 10, 2025
5
out of
5
rating by Allen Sanders
"Alex did an awesome job with his quick response in meeting my insurance needs."
We responded:
"Thank you, Allen, for sharing your positive experience with us. It's great to hear that Alex was able to quickly meet your insurance needs. We appreciate your feedback and your perfect rating. Your satisfaction is important to us, and we're glad to have been able to assist you."
Savannah Crum
March 5, 2025
5
out of
5
rating by Savannah Crum
"Chad from State Farm was an absolute lifesaver! Super helpful, patient, and made getting my car insurance so easy. 10/10 recommend—ask for Chad!"
We responded:
"Thank you for the great review and trusting our team with your Insurance needs. "
Rickey M
February 27, 2025
5
out of
5
rating by Rickey M
"Great customer service by Alex"
We responded:
"Thank you, Rickey, for your wonderful feedback! We're delighted to hear that Alex provided you with great customer service. Your satisfaction is our top priority, and it's always rewarding to know we're meeting your expectations. If there's anything else we can assist you with, please let us know."
Anthony Abernathy
February 22, 2025
5
out of
5
rating by Anthony Abernathy
"Chad was very nice and friendly. And he answered all my questions. He also gave me a policy that works for me. 😊"
We responded:
"Thank you, Anthony, for sharing your experience with us. It's wonderful to hear that Chad was able to assist you with friendliness and clarity, ensuring you received a policy that suits your needs. Your feedback is greatly appreciated and will be shared with Chad and the team. We're here to help whenever you need us."
Mike Custer
February 21, 2025
5
out of
5
rating by Mike Custer
"Gaby helped me understand my insurance bill. Helped me get my paycheck protection in order."
We responded:
"Thank you, Mike, for sharing your positive experience with us. It's great to hear that Gaby was able to assist you with understanding your insurance bill and getting your paycheck protection in order. We appreciate your feedback and your perfect rating. Your satisfaction is our priority, and we're glad we could help. If you have any more questions or need further assistance, feel free to reach out."
Leland Lindsey
February 21, 2025
5
out of
5
rating by Leland Lindsey
"Can’t thank Gaby enough for her better understanding of my bill, also helping bundle my policies and getting a mortgage protection policy that is paying for itself by the discounts from having my auto and home bundled. Super grateful for her knowledge!"
We responded:
"Thank you for sharing your experience, Leland. It's wonderful to hear how Gaby was able to assist you with understanding your bill and bundling your policies effectively. We're glad to know that the mortgage protection policy is working well for you and that you're benefiting from the discounts. Your feedback is greatly appreciated, and we're grateful for your trust in our team."
Koby Kerstetter
February 20, 2025
5
out of
5
rating by Koby Kerstetter
"Alya was very helpful in explaining my bill. Glad I called her for help. I've always had great service with you guys."
We responded:
"Thank you, Koby, for sharing your positive experience with Alya. It's wonderful to hear that she was able to assist you effectively with your bill. We're committed to providing great service, and your feedback is greatly appreciated."
DOLLETTA ABER
February 18, 2025
5
out of
5
rating by DOLLETTA ABER
"Crystal was very helpful and knowledgeable about my inquiries. I also appreciate her patience! Great job!!"
We responded:
"Thank you for sharing your positive experience with Crystal. It's wonderful to hear that she was able to assist you with your inquiries and that her patience made a difference. Your feedback is greatly appreciated and will be shared with Crystal and the team. We're delighted to have met your expectations."
Jay Shumate
February 17, 2025
5
out of
5
rating by Jay Shumate
"Crystal has been awesome in reviewing my policies from a competitor and I am now saving over $1,500 annually and have a full relationship with Brian Hoy State Farm. Crystal's communication and attention is extremely appreciated. Thank you!"
We responded:
"Thank you, Jay, for sharing your experience with us. It's wonderful to hear how Crystal's efforts have made such a positive impact on your insurance needs. We're delighted that you're saving significantly and have chosen to build a relationship with us. Your feedback is greatly appreciated, and we look forward to continuing to serve you."
Chris Rydzewski
February 12, 2025
5
out of
5
rating by Chris Rydzewski
"They helped me get a much lower rate than most car insurances 10/10"
We responded:
"Thank you, Chris, for sharing your experience! It's wonderful to hear that we could help you secure a lower rate for your car insurance. Your feedback is greatly appreciated, and we're glad to know you are satisfied with our service. If you have any further questions or need assistance, feel free to reach out."
Shelby “\ʕ •ᴥ•ʔ/”
January 28, 2025
5
out of
5
rating by Shelby “\ʕ •ᴥ•ʔ/”
"Amazing help from them. 10/10 would go again"
We responded:
"Thank you for the wonderful feedback! It is always our pleasure to be able to assist you with any of your insurance questions or needs!"